Kedibone Oliphant

Kedibone Oliphant has over 15 years of experience in customer service and sales across various industries. Kedibone has been with MTN Business since August 2009, currently serving as an Assurance Agent in the Enterprise Business Unit's Customer Service department, focusing on customer service and experience. Prior roles include Service Consultant at First National Bank Homeloan, Retail Sales Consultant at Virgin Mobile SA, and Inbound Customer Service Consultant at Quest Group Executive Search and Staffing Solutions, where Kedibone excelled in providing quality service and first call resolution. Additionally, Kedibone began a career in customer service at the City of Johannesburg as part of a learnership program. Kedibone holds a Bachelor's degree in Business, Management, Marketing, and Related Support Services from Damelin, completed in 2017.