Otasowie Ena-Umweni

Otasowie Ena-Umweni is a Senior Manager at MTN Nigeria, overseeing Agile Delivery, UX, Automation, and IT Enterprise Business Delivery since July 2019. With a proven track record of successfully delivering over 100 project initiatives and managing a team of 20, Otasowie has transitioned teams to a hybrid Agile methodology, enhancing product time-to-market by approximately 20%. Previous experience at MTN includes key roles in customer acquisition, CRM, and billing, with notable accomplishments such as implementing the Customer Lifecycle and Self-care Portal, improving billing accuracy, and leading enterprise architecture initiatives that streamlined operations for over 60 million customers. Educational credentials include an MBA from the University of Lagos and certificates in Design Thinking and Six Sigma.