About MTN Zambia
MTN Zambia is part of the MTN Group a multi-national telecommunications company with a footprint in 22 countries in Africa and the Middle East.  It started its operations in Zambia in 2005 after acquiring the then Telecel.  It initially started as an exclusive GSM network providing voice and Short Message System (SMS) services. The portfolio has grown to include voice (local and international), data, fixed and wireless internet, money transfer and other value added services.  
The company is Zambia’s market leader with the largest market share providing communications solutions across all the 10 provinces of Zambia. MTN Zambia’s footprint is covered by 4G, 3G, Edge and 2G networks.  
MTN Zambia is the country’s fastest growing and most innovative network and is highly acclaimed for its quality network and dynamic tariff billing system. 
The company puts its customers at the forefront and uses its position on the market to uplift people’s lives and communities through a robust Corporate Social Investment programme in Education, Health, and preservation of the country’s cultural heritage through sponsorship of traditional ceremonies.
MTN Zambia supports Zambia’s number one passion; soccer and is a proud sponsor of the national soccer team.  The relationship with the local football association, FAZ started in 2010 and has seen the national team crowned 2012 African Champions at the continental showpiece – the Africa Cup of Nations.  MTN Zambia is also proud sponsor of the premier league also known as the MTN Super League which has grown to become a competitive league watched by millions of African’s across the continent.
At MTN Zambia we have continued to grow from being a generic telecommunications company known for basic telephony to a lifestyle-enabling, one-stop shop for solutions that support consumers through every moment and every stage of their life.

Telecommunications

MTN Zambia

MTN Zambia's headquarters in Lusaka, Zambia

Abbad Reda

Abdul Fatawu Sherif

David Gyimah Boadi

Aakash Gumbeer

Charles Mbewe

Richard Acheampong

The Management and Strategy team at MTN Zambia is responsible for defining the company's long-term goals and creating actionable plans to achieve them. This team oversees key account management, fintech product strategies, brand and communications, consumer sales, and learning and development initiatives. They focus on optimizing strategic channels, enhancing enterprise business solutions, and promoting rich media services to ensure sustained growth and market leadership.

Management and Strategy

The IT Management team at MTN Zambia oversees the design, development, and implementation of IT systems and networks essential for delivering telecommunications and internet services. This team handles incident management, ensuring any disruptions are swiftly resolved, and maintains IT billing and customer relationship management (CRM) systems. They also develop and enforce IT governance and service management policies to uphold robust and secure operations. Additionally, they manage the IP/MPLS core network and security infrastructure, ensuring optimal performance and safeguarding against threats.

IT Management

The Leadership Team at MTN Zambia, comprising the Chief Executive Officer, Chief Consumer Officer, and Chief Information Officer, is responsible for setting the overall strategic direction of the company. They drive innovation, oversee operations, ensure financial performance, and spearhead initiatives to enhance customer satisfaction. Additionally, they cultivate relationships with stakeholders and champion corporate social investment programs to uplift communities across Zambia.

MTN Zambia

Org chart

Teams

Management and Strategy

IT Management

Leadership Team

Offices

MTN Zambia

Org chart

Teams

Management and Strategy

IT Management

Leadership Team

Offices

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