Omar Artola

Omar Artola is an IT professional with extensive experience in Mac administration and support, currently serving as an IT Support Administrator at Muck Rack since August 2023. Previous roles include JAMF Engineer at Southern Connecticut State University, where multiple projects focused on endpoint MDM troubleshooting and the implementation of JAMF Connect with Azure Integration. As an IT Engineer at Foodsmart, Omar managed an internal JAMF instance and implemented JAMF Connect with Okta Integration for zero-touch deployment. Experience as Associate IT Engineer at Bleacher Report involved JAMF administration for over 600 machines and the development of a custom IT portal. Omar's journey began at The New York Times as a Desktop Support Administrator, providing high-level support, followed by a tenure at Apple as a Genius, specializing in technical troubleshooting and customer service training. Education includes continued studies at the State University of New York College at Buffalo.