Rachel Cole

Rachel Cole is an experienced professional in customer success and sales, currently serving as Customer Success Manager I at Muck Rack since October 2021, where responsibility includes managing a personal book of business within the SMB segment and leading lifecycle management for communications and PR professionals. Previously, Rachel held roles as Senior Inbound Sales Development Representative and Outbound Sales Development Representative, achieving significant sales milestones and developing outreach strategies. Prior experience includes serving as Community Liaison at Redstone Highlands Communities, focusing on onboarding new residents, and as Office Administrator at Jaden's Catering, managing event bookings and client communication. Rachel holds a Bachelor of Arts in Communication with a focus on Public Relations from PennWest California, graduated in 2010.