MUFG Pension & Market Services
Katherine Dorfmueller is an experienced Service Manager at MUFG Pension & Market Services since June 2023, leading teams of Case Managers in administering claims for large Industry Funds like HESTA and Cbus. Prior to this role, Katherine served as the Insurance Services Lead for Aware Super at Mercer Australia from January 2020 to April 2023, where leadership was provided to Claims and Underwriting Teams. Katherine's extensive background in the insurance industry includes a position as Wholesale Claims Manager at CommInsure from November 2012 to October 2019, overseeing claims portfolios and focusing on account management and process improvement. Earlier positions at CommInsure included Senior Case Manager and Technical Training Analyst, showcasing expertise in claims management, stakeholder engagement, and training development. Education was completed at Smiths Hill High School.
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