Shana Gonzalez

Shana Gonzalez has a diverse background in financial services, with experience at companies like MUFG, Wells Fargo, JPMorgan Chase & Co., Discover Financial Services, and American Express. Shana has held various titles such as VP - Client Intelligence Unit BSA Team Lead, Operational Risk Manager 2, KYC Associate, Team Manager, Team Leader, and Managed Fraud Teams. Shana's responsibilities have included overseeing SAR filings, monitoring inventory and workloads, executing queries for suspect investigations, developing policies and procedures, and ensuring timely submission of SARs to FinCEN. Shana holds a Master of Business Administration (MBA) in Global Management, a Bachelor of Science in Business Management, and a Project Management Certification from the University of Phoenix.