Multifamily Utility Company
Keylen Beltran has over a decade of experience in customer service and human resources. Currently serving as an HR Generalist and Customer Service Manager at Multifamily Utility Company since August 2014, Keylen is responsible for planning, organizing, and managing customer service activities and departmental operations. Prior to this, from February 2010 to November 2013, Keylen worked at DigitalMojo as a Quality Assurance and Compliance Advocate, contributing to the development and maintenance of quality assurance guidelines, and creating training documents for new agents.
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Multifamily Utility Company
Multifamily Utility Company, founded in 2007, is a leader in comprehensive utility expense management and billing services. We provide customized utility solutions for communities nationwide. Our innovative solutions include property management software integration, resident payment processing, in-house collections, utility expense management powered by Cass, vacant cost recovery, and benchmarking. Our US-based, bilingual customer service team won a Stevie Award for Best Front-Line Support. Multifamily Utility has been on the Inc. 5000 list of fastest-growing companies six times, including 2019.