Matvei Babitšev

Matvei Babitšev has a diverse work experience in various roles and industries. Matvei started their career in 2014 as a Night Auditor/Administrator at Hotel St. Petersbourg, where they handled customer check-ins, worked with hotel software, and managed databases. In 2015, they worked as a Porter at Park Inn by Radisson Meriton Conference & Spa Hotel Tallinn, providing luggage services and interacting with customers. Matvei then transitioned to being a Sound Engineer at Videal, where they worked in a team to ensure a great audience experience at live events. In 2016, they returned to Park Inn by Radisson Meriton Conference & Spa Hotel Tallinn as a Porter.

In 2016, Matvei joined Transcom as a Technical Support Advisor, assisting customers with smartphones and OS-related issues. Matvei achieved and maintained high customer satisfaction ratings. Matvei then moved up to the role of Junior Quality Analyst, where they contributed to improving knowledge and customer support skills of advisors. Matvei provided feedback and conducted training sessions. Later, they became a Quality Analyst, managing a team of customer technical support advisors, evaluating their interactions with customers, and making development decisions based on data analysis. Matvei conducted workshops, coaching sessions, and provided daily feedback on technical and soft skills.

Currently, Matvei is working at Multilogin as a Technical Support Engineer. Matvei will also take on the role of QA Engineer in the near future.

Matvei Babitšev attended Georg Otsa nim. Tallinna Muusikakool from 2013 to 2016. During this time, they pursued studies in Sound Engineering. The information does not mention the completion of a degree.