Lawrence Orpilla

Lawrence Orpilla is an experienced Major Incident & Problem Manager currently employed at Munich Re since November 2021. Key responsibilities include enabling service restoration, tracking delivery issues, managing operational key metrics, and real-time stakeholder communication regarding major incidents. Previous roles include Major Incident Manager at Barclays, where Lawrence oversaw end-to-end incident handling, and Cloud Governance Account Manager at NJM Insurance Group, where evaluations of cloud computing solutions were managed. Additional experience at Verizon encompassed crisis management and maintaining high system availability. Lawrence holds a Bachelor's degree in Information Technology from Rutgers University, completed in 2010.