Danielle Elliott

Danielle Elliott is an experienced Major Incident & Problem Manager at OVO since January 2020, contributing to the Service Operations team by providing comprehensive support during major incidents and problems. Prior to OVO, Danielle held various roles at SSE plc from April 2008 to January 2020, including Junior Problem Manager, Site Support Team Manager, and UAT/Process Mapping Team Manager, demonstrating strong skills in managing faults, team leadership, and process improvement. Danielle began a career in customer service and quality analysis at Vue Entertainment from October 2004 to April 2008. Danielle holds a degree from the University of Portsmouth, completed in 2007.