Karima Lajoie

Karima LaJoie is a seasoned professional with extensive experience in benefit plan coordination, currently serving as the Lead Benefit Plan Coordinator at MERS of Michigan since October 2004. In this role, Karima leads a team of Benefit Plan Coordinators, providing expert knowledge in retirement plan administration and maintaining regulatory compliance. With a strong focus on customer service, Karima addresses complex servicing issues and enhances administrative processes. Previous experience includes roles as a Data Processor at Jackson National Life Insurance, handling annuity applications and maintaining client relations, and as a Treasury Controller for the French Government, managing personal bank accounts and tax recoveries. Karima holds an Associate's Degree in Accounting and Management from Lycee Guillaume Apollinaire and a Bachelor's Degree in Business Administration with a Major in Management from Northwood University.