Shanqi Zhan

Shanqi (Jenny) Zhan is a Software Engineer at Municipal Parking Services since April 2022, with prior experience as an Associate Application Support Engineer at Episerver (now Optimizely) and as a Software Support Engineer at Insite Software. Zhan has a strong background in technical support, troubleshooting B2B eCommerce platforms, and software debugging, utilizing tools such as Zendesk, Visual Studio, and SQL Server. Zhan's career includes roles at Medtronic, where diagnosis and resolution of technical issues for a global user base were essential, and involvement in technical support at the University of St. Thomas, providing assistance in Mandarin. Zhan holds a Master of Science in Data Science with a Full Stack Development Certificate and a Master of Science in Software Engineering with a Big Data Certificate from the University of St. Thomas, alongside a Bachelor of Science in Economics from the University of Minnesota and an Associate's Degree from Green River College.