Patrícia Cordella Vital

Patrícia Cordella Vital has extensive work experience in project management, customer success management and service delivery management. Patrícia has worked at Munio Security as a Customer Success Manager and Project Delivery Manager, TIVIT as a Customer Success Manager, TOTVS as an Analyst of Strategic Projects and Service Delivery Manager, Agility Networks Tecnologia as a Service Delivery Manager, Telemática Sistemas Inteligentes as a Project Manager, Agência Estado as a Specialist in Training/Relationship Analyst, Levy & Salomão Advogados as an Analyst of Support, and Banco Nossa Caixa S.A. as an Intern/Plenary Support Analyst. Their skills include project management, customer success delivery, cost and profit analysis, and documentation, among others.

Patrícia Cordella Vital has a Bachelor's degree in Computer Science from Universidade Santa Cecília, which they obtained between 2001 and 2004. In 2017 and 2019, they completed a post-graduate degree in Project Management, obtaining an MBA from USP/Esalq. Recently, in 2021, they received a certification in Customer Success from Sebrae and is currently pursuing a certification in Teaching English as a Second Language from United Idiomas, which is expected to be completed in 2023. Additionally, in 2017, they participated in the UNIVERSIDIA Seminar organized by PMI São Paulo, and in 2021, they received a certification in Digital Experience from CSDAY 2021 and completed a preparatory course in PMI ACP from Digital Mode in 2022.