Jessica Jordan (Lederman)

Jessica (Lederman) Jordan has a diverse work experience spanning several companies and roles. Jessica began their career at EF Education First as a Smithsonian Student Travel: Educational Travel Advisor Program Coordinator, where they scheduled and tracked meetings between inexperienced and experienced group travelers. Jessica then moved on to the Social Enterprise Institute (Northeastern University) as a Teaching Assistant, providing support to Professor Dennis Shaughnessy and managing correspondence with students.

Following that, Jessica joined Agencyport Software as a Sales Support Associate, where they supported sales and marketing activities, created sales dashboards and reports, and trained sales users on Salesforce.com functionality. Jessica then transitioned to Bluewolf, an IBM Company, and held multiple roles including Business Analyst, Senior Business Analyst, Consultant, Senior Consultant, Delivery Manager, and Engagement Manager. In these positions, they worked on Salesforce platform projects, proposed custom solutions, configured and tested functionality, collaborated with scrum teams, and communicated with clients.

Most recently, Jessica is working at Mural as a Strategic Account Executive. In this role, they enable companies to scale design, innovation, and workshop facilitation through digital collaboration, helping teams connect and solve problems from anywhere. This summarizes Jessica's work experience in chronological order.

Jessica (Lederman) Jordan attended Northeastern University from 2008 to 2013, where they earned a Bachelor of Science in Business Administration (BSBA) with a concentration in Entrepreneurship and Marketing. In 2012, they briefly studied at The American University of Rome, although the degree obtained and field of study during that time are unknown. In terms of additional certifications, Jessica has attained various Salesforce.com certifications, including Salesforce.com Certified Administrator, Salesforce.com Certified Developer, Salesforce.com Certified Sales Cloud Consultant, and Salesforce.com Service Cloud Certified Consultant.