Luisina Mattioli

Luisina Mattioli has a diverse work experience in the field of IT operations and support. Luisina is currently working as an IT Operations Specialist at MURAL since March 2021. Prior to this, they worked at JPMorgan Chase & Co. as an Infrastructure Support from November 2020 to February 2021.

Luisina's longest tenure was at EY, where they worked from September 2017 to September 2020. During their time at EY, they held various roles including Network operations, Telephony support - Senior Associate, and IT Service Desk. In these roles, they gained expertise in network connectivity, network configuration changes, Cisco routers and switches, wireless infrastructure, routing protocols, voice gateways administration, Cisco Call Manager, and IT support.

Before joining EY, Luisina worked at Turner Broadcasting as a Log Management from December 2011 to November 2013. Luisina also had a brief stint at VMware as an Inside Sales Representative from March 2011 to November 2011. Luisina'searliest work experience was at Avaya, where they worked as a Team Leader - Marketing Contact Center from July 2009 to February 2011.

Overall, Luisina has a strong technical background and experience in IT operations and support roles across different organizations.

Luisina Mattioli completed their Licenciatura en Administración de Sistemas y Empresas degree from Universidad de Palermo from 2021 to 2025. Prior to that, they obtained the CCNA - Routing and switching certification from Fundación Proydesa in 2015 and the ITIL® Foundation Certificate in IT Service Management from Axelos in the same year. Additionally, they obtained the Learn Bash Scripting Course certification from Codecademy in January 2023, and the Scrum Foundation Professional Certificate from CertiProf in August 2020.