Anna Sheldon

Anna Sheldon has a diverse work experience in the field of visitor operations and management. Anna served as the Head of Commercial & Visitor Operations at the Museum of London, where they oversaw day-to-day operations, ensured visitor satisfaction, and managed a team of 60 employees. Prior to this, they worked as the Head of Visitor Experience & Security at the same museum, where they directed the strategic direction of the visitor experience and security departments. Anna also has experience as a Senior Visitor Services Manager, where they managed income streams, agency contracts, and a team of 30 employees.

Before their time at the Museum of London, Sheldon worked at the Ambassador Theatre Group. Anna held the position of Deputy Theatre Manager, where they oversaw the operation of the theater and managed maintenance projects and relationships with contractors. Anna also held the role of Front of House Manager, where they focused on maximizing sales, ensuring safety and compliance, and maintaining high service levels. Additionally, they worked as a Senior Assistant, where they had line management responsibility for a team, maintained customer service standards, and supported income generation.

Overall, Sheldon has extensive experience in managing visitor operations, ensuring customer satisfaction, and driving revenue generation.

Anna Sheldon attended Chesham Grammar School from 2001 to 2008, where they completed their high school education. Anna then pursued a Bachelor's Degree in Drama and Dramatics/Theatre Arts, General at the University of Hull from 2008 to 2011.