The Visitor Engagement Team at the Musical Instrument Museum (MIM) is dedicated to enhancing the overall guest experience by providing informative tours, interactive gallery guidance, and personalized assistance. They engage visitors through hands-on activities, educational programs, and exceptional customer service, fostering a deeper appreciation for the world's diverse musical heritage. This team includes tour guides, gallery guides, docents, ushers, and guest service associates who collectively ensure a welcoming, enriching, and memorable visit for all guests.
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