Martell Martinez is an experienced professional in client success and customer service, currently serving as an Amazon Specialist 2 at My Amazon Guy since April 2024. In this role, Martell is involved in the Client Success and Website Order Department. Prior positions include Amazon Specialist 1 at MyRefundGuy, Researcher at Sales Hunters, and Customer Service Representative roles at ePerformax Contact Centers & BPO, C3/CustomerContactChannels, Inc., and TeleTech Philippines, handling various accounts such as eBay, T-Mobile, and Sprint Airlines. Additionally, Martell has experience as a Bill Review Analyst at Xerox and a Technical Support Officer at i-Elev8 Contact Solutions, LLC. Martell holds a Bachelor of Science in Information Technology from Philippine Christian University.
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