Kristina Kracunova is an experienced professional with a strong background in technical support and customer service. Currently serving as an Associate Technical Delivery Manager at N26, Kristina previously held roles such as IT Support Specialist and IT Support Analyst at Computacenter, where efficient problem-solving and high customer care standards were prioritized. Earlier experience includes working as a Customer Service Representative for Airbnb at CPM International Contact Centre, providing assistance to users, and serving as an Inbound Sales Agent for Travelodge UK. Kristina's customer-focused approach was also demonstrated as a Sales Assistant at THE SPICE SHOP LTD SUSSEX, where relationship-building and market analysis were key. Additionally, Kristina has a background in administration from the NHS, supporting both service users and staff, and possesses a Master's Degree in Management from Prešovská univerzita v Prešove, alongside further education in English teaching.
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