Kyung Chang is a skilled professional with extensive experience in quality assurance, technical support, and project management across various organizations. Currently serving as a Release & Deployment Manager at Nakupuna Companies since February 2023, Kyung previously worked as a QA and Technical Support Specialist at Giant Oak, Inc., where collaboration with the Product Manager enhanced process quality. Prior to that, Kyung was a Senior QA Analyst at HappyCo, leading efforts to ensure reliable product delivery across distributed teams. As a Test Manager at Na Ali'i, oversight of testing for a significant contract supporting NAVSUP involved managing a team of 11 professionals and utilizing Agile Project Management. Kyung's earlier roles include improving the US Senate web portal as a Functional Tester at VisionFoundry, Inc., and contributing to SDLC agile projects as an Associate at Privia. Education includes a Bachelor of Science in Information Systems and Operations Management from George Mason University.
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