Ivan Alcantar

Ivan Alcantar is a Finance Specialist at Nan McKay and Associates since June 2022, previously serving as a Lockdesk Administrator at The Federal Savings Bank from December 2021 to May 2022. Prior experience includes a role as a Helpdesk Technician I at MIS Computer Corp. in early 2020, where responsibilities involved documenting issues and assisting customers with software, hardware, and networking challenges. From October 2014 to January 2020, Ivan worked as a Petcare Specialist at PetSmart, providing customer support and solutions regarding pet care, utilizing strong listening skills and product knowledge to enhance customer loyalty. Ivan holds an Associate's degree from City Colleges of Chicago-Richard J Daley College, earned between 2014 and 2017.