Carla Velasco

Carla Velasco is an experienced professional with a diverse background in social media management, virtual assistance, and cargo operations. As a Social Media Assistant at a private company since December 2021, Carla is responsible for content curation and creation, data research, and graphic design. Additionally, Carla has served as a Virtual Assistant/Dispute Analyst at Nano Hearing since July 2019, effectively managing payment processors' chargebacks and investigating disputed transactions. Prior experience includes a significant role as a Lead Cargo Agent at Cebu Pacific Air from October 2011 to July 2019, where Carla conducted investigations, prepared management reports, and oversaw cargo acceptance procedures. Carla holds a Bachelor of Science in Tourism with a focus on Airline Operations from PATTS College of Aeronautics.