Order Management Specialist

We are looking for a talented, detail-oriented and customer focused Order Management Specialist to join our finance team. The ideal candidate will be responsible for full-scale order management. The Order Management Specialist will work closely with the sales team and other departments to resolve any discrepancies and ensure timely delivery. As it plays a critical role in the finance team the successful candidate will have excellent communication skills, can-do attitude and ability to work independently as well as part of a team and will be proactive and reliable. This is a great role for a suitable candidate to gain access and professional experience in the fashion industry and be part of a rapidly growing company.

Responsibilities:

• Being responsible for dedicated B2B customer accounts, covering order-to-cash process and after-sales service
• Manage and fulfill wholesale orders ensuring on-time delivery in alignment with client's requirements
• Manage customer invoicing and outstanding, handle AR-related queries
• Work with the warehouse and the external stakeholders (customer's logistics team, forwarders, etc.) to arrange outbound deliveries
• Track orders and manage the day-to-day communication with customers for all order management topics
• Arrange client returns and repairs

Requirements:

• Bachelor’s degree in economics or business administration or any relevant field
• Ability to work independently
• English working level proficiency both written and oral (at least B2)
• Minimum 1-year work experience in a similar role
• Excellent attention to detail
• Quick learning ability
• Strong Microsoft Excel and Google Docs skills
• Computer literate (PC)
• Outstanding organizational and operational skills
• Experience working in ERP systems (Business Central is considered a plus)
• Strong analytical skills
• Data management expertise

What can we offer:

• Laptop & company mobile phone
• The possibility to learn, develop yourself, and be part of the growth story of company
• Open-minded colleagues and management who are interested in hearing your ideas and suggestions
• A purpose-driven business with a focus on sustainability in all aspects of our business

NANUSHKA is an equal opportunities employer, we encourage people with a diverse range of backgrounds to apply. All qualified applicants will receive consideration for employment without discrimination on the basis of race, colour, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other factors prohibited by law.