Ts Babitha

Program Manager CRM at Narayana Hrudayalaya Ltd

TS Babitha is an accomplished program manager with extensive experience in healthcare and education sectors. Currently serving at Narayana Health since May 2015, TS Babitha has successfully led Salesforce implementation and managed operations across India and the Cayman Islands. Prior roles include transforming contact centers, achieving significant growth in call volumes, and enhancing patient care services. With a background in relationship management at VIBGYOR Group of Schools and branding roles at IGIA and Air Hostess Academy, TS Babitha's expertise spans change management, operational excellence, and brand development. TS Babitha holds a postgraduate degree in Project Management from the University of Massachusetts Amherst.

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