Dhiren Pimenta, CPA, currently serves as the Associate Director of Franchise Banking at NAB since November 2022. Prior to this role, Dhiren Pimenta held various positions at Commonwealth Bank from January 2007 to November 2022, including Team Leader - Business Analysis Manager, National Portfolio Manager for the Retail Trade Industry, Industry Insight Manager for Retail Trade & Diversified Industries, Relationship Manager, and Relationship Executive for Franchising in NSW. Throughout this extensive career, Dhiren Pimenta focused on enhancing customer experience, developing market strategies, and managing corporate client portfolios. Dhiren Pimenta holds a Certified Public Accountant designation from CPA Australia and possesses advanced degrees in Applied Finance from Macquarie University, Marine Engineering from Newcastle University, and Mechanical Engineering from Sardar Patel College of Engineering.