Inji Esat

Inji Esat is an experienced professional with a strong background in customer care and business analysis, currently serving as a Customer Care Coach at National Australia Bank since June 2011. Inji has demonstrated expertise in managing project requirements, utilizing data for decision-making, and ensuring timely delivery of project goals. Noteworthy achievements include being selected for NAB's Core system replacement uplift program and recognized for delivering impactful changes in challenging environments. Additionally, Inji owns Solid Gold Hire, specializing in event planning and management, with a successful track record including organizing large-scale events. Inji holds an Advanced Diploma of Marketing and Advertising from Victoria University.