Marcus Middleton has extensive experience in the banking and customer service sectors, currently serving as a Retail Customer Executive at NAB since January 2020. Alongside this role, Marcus has been an AFL Interchange Official since February 2015, ensuring compliance with rules and accurate record-keeping. Previous positions include Team Manager Passenger Information at Yarra Trams, focusing on enhancing the passenger experience, and Retail Business Performance Coach at Commonwealth Bank, dedicated to training and supporting retail management. Marcus also held various roles at Commonwealth Bank from 2002 to 2017, including Retail Bank Manager and Customer Service Manager, where leadership and community engagement were key responsibilities.
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