Josephine Veterana has extensive experience in the aviation and customer service sectors, with over 27 years of progressive roles. Currently serving as a Trainer at National Aviation Services (NAS) since November 2016, Josephine specializes in the delivery of comprehensive training programs focused on passenger service and customer service excellence, ensuring staff proficiency in Departure Control Systems. Prior to this, Josephine held several positions at NAS from September 2004 to May 2016, including Training Specialist and Passenger Service Supervisor. Additional experience includes roles as a Customer Service Agent at Abu Dhabi International Airport and various positions at Universal Holidays Incorporated and Northwest Airlines. Josephine holds a Bachelor of Science in Tourism from Centro Escolar University, completed in March 1997.
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