Lugenie Raymond

Lugenie Raymond is a Customer Service Representative at The National Board for Certified Counselors since August 2022 and previously worked as a Mobile/Web Designer at iDayDream Studios from January 2023 to March 2023, where key achievements included website design adjustments using HTML and CSS, development of dynamic landing pages, and creation of graphic designs. Lugenie has extensive experience in leadership roles at Follett Higher Education from May 2018 to August 2022, serving as Text Material Team Lead, Online Order Fulfillment Team Lead, and Customer Service Team Lead, focusing on inventory management, order fulfillment, and team training. Lugenie began the career as a Team Member and gained further customer service experience as a Customer Service Associate at Barnes & Noble College. Lugenie holds a Bachelor's degree in Computer Science from Florida International University and graduated from Forest Hill Community High School in 2017.