National Dentex
Chris (Tofer) P. is an experienced customer service professional with a strong background in management and operations. Currently serving as the Customer Service Support Manager at National Dentex Corp since December 2019, Chris previously held the position of Customer Support Manager at Neoss from November 2007 to June 2019, where responsibilities included developing customer service, warehouse operations, and quality compliance for US territories. Chris's expertise in large call center IT support functions was crucial in creating service level agreements, standard operating procedures, and rapid technical training programs that significantly enhanced customer satisfaction. Earlier roles include Call Center Manager at NTN Software Solutions (2004-2007) and Help Desk Manager at OnSource Consulting (1997-2004).
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National Dentex
National Dentex Labs is the solution for all dental restorations, appliances, and other lab services. NDX is the largest dental lab network with more than 30 service-oriented local labs, aesthetic labs with deep experience and skills, simple domestic and offshore mail-order options and the most advanced technology in digital dentistry and surgical planning.