Cody Spencer

Cody Spencer is an experienced professional in the fields of product ownership and technical architecture, currently serving as the Acting Director of Claim and Payments Transformation at the National Disability Insurance Agency since April 2025. Cody has held various roles, including Product Owner and Domain Owner at the National Disability Insurance Agency from March 2021 to May 2025, and Product Owner at SERV from December 2023 to May 2025. Prior experience includes Junior Technical Architect at Tandem Corp, where Cody developed a new onboarding process, and significant contributions as a Senior Business Analyst in implementing a Salesforce-based field service delivery platform. Earlier in the career, Cody served as a Senior Technical and Leadership Trainer and Technical Team Lead at Teleperformance, where achievements included leading high-performing teams and being awarded the Teleperformance Innovator of the Year. Additional roles include Technical Support Representative at DFP Recruitment and Store Manager at EB Games Australia.