Ibrahim AlMefadhi is an experienced professional in customer service and account management, currently serving as the Customer Journey Section Manager and Customer Service Section Manager at the National eLearning Center since September 2021. Prior to this role, Ibrahim held the position of Key Account Manager at EF Education First from January 2020 to September 2021, and served as Assistant Sales Manager at Masdar Hardware from February 2017 to January 2020. Additional experience includes project management at Amiantit and relationship management at Bayt.com, along with account management at Mshaher Co. Ibrahim holds a degree in Business Information Technology from the University of Wales Trinity Saint David.

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