Candice Webb

Candice Webb's work experience starts with their current role as a Business Partner Manager at National OnDemand, Inc. Candice is responsible for recruiting new subcontractor Business Partners and maintaining strategic relationships with them. Candice also conducts field visits to secure business partners for new projects.

Prior to their current role, Candice worked at Spectrum as a Department Assistant for the Contractor Management Team from 2017 to 2022. Candice provided administrative and office management services, analyzed and coordinated department activities, and performed data collection and reporting.

Before that, Candice was a Customer Care Supervisor at Spectrum from 2015 to 2017. Candice was responsible for performance management and employee development within a team of 14 agents and supported a call center staff of 55 agents.

From 2012 to 2015, Candice worked at Time Warner Cable as a Dispatch Lead, Dispatcher, and Customer Service Lead. In these roles, they trained and supported team members, managed spreadsheets and reports, handled inbound calls and emails, and supported agents to ensure quality and productivity standards.

Prior to Time Warner Cable, Candice worked as a Dispatcher at Insight Communications from 2010 to 2012. Their responsibilities included routing technicians, troubleshooting services and equipment, and ensuring customer satisfaction.

Candice's earliest work experience was as a Dispatcher at Shepherd Communications from 2007 to 2010. Candice processed orders, distributed work orders to technicians, and had experience with a multi-line phone system and data entry.

Candice Webb attended Eastern Kentucky University from 2000 to 2001. However, no specific degree or field of study information was provided.