Jeff Wayne is an experienced Field Service Technician at NSA since April 2019, with a prior role as Systems Security Administrator at Time Inc. from May 2014 to December 2018. In this position, Jeff Wayne managed global identity and security access, overseeing user accounts and handling incident management related to access entitlements. Jeff Wayne also served as a Network Operations Center Technician, monitoring corporate networks and providing Level 1 support. Earlier in their career, Jeff Wayne worked at TCS - Time Customer Service, Inc. from August 1997 to May 2014, starting as a Computer Operator and progressing to Main Console Operator, where responsibilities included monitoring IBM mainframes and providing technical support. Jeff Wayne holds an educational background from Hillsborough Community College.
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