Wilkie Dickinson-Sparkes

Customer Service Assistant: Bookshop at National Theatre

Wilkie Dickinson-Sparkes is a customer service professional currently serving as a Customer Service Assistant at the National Theatre since July 2023, where responsibilities include ticket checks, guest guidance, and merchandise sales for a variety of performances, focusing on accessibility-oriented events. Prior experience includes roles as a Junior Front of House Manager and a Training Sensei at wagamama, where key duties involved managing shifts and training new staff. Additionally, Wilkie has served as a Duty Manager at Warwick Student Cinema, organizing screenings and resolving customer issues, and hosted radio shows at RaW 1251AM. Wilkie holds a Master of Arts in Creative Writing and a degree in Classics and Ancient History from the University of Warwick, complemented by extensive experience in event management and customer service within diverse environments.

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Brighton, United Kingdom

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