Pierre Desdunes

Pierre Desdunes has extensive experience in customer service and call center management. Pierre is currently the Director of Support Services at National Vision Inc. Prior to that, they worked as the Senior Director of Customer Care at Purchasing Power for over 10 years. Pierre also held managerial positions at Affinion Group, Toys R Us, and Horizon Blue Cross Blue Shield of New Jersey. In these roles, they were responsible for managing outsourced call center operations, analyzing call center reports, and facilitating communication between different teams. Earlier in their career, Pierre worked as a Client Services Manager at Aluminium.com and a Customer Service Manager at Net2Phone. Pierre started their career in the traffic department at Genesis Direct / Proteam.com.

Pierre Desdunes obtained a Bachelor of Science degree in Management from Rutgers University - Newark, where they attended from 1995 to 2000. Prior to that, they studied at Essex Catholic, although the specific dates and field of study are not provided.