Cheryl Koekebakker

Cheryl Koekebakker is an experienced researcher at De Nationale ombudsman since September 2020, specializing in handling citizen complaints and establishing effective communication with both citizens and governmental entities. Cheryl identifies recurring issues and explores whether structural solutions with targeted influence are more effective. With a background at Gemeente Utrecht, Cheryl has held various roles from Senior Quality/Complaint Coordinator to Quality Analyst and has engaged in administrative support roles since 2000. Cheryl's educational qualifications include a Master's degree in Criminal Law and Social Security Law from Utrecht University and various certifications in mediation and quality management.