Jeanette Carter

Customer Experience - Business Engagement Manager at Nationwide Building Society

Jeanette Carter has extensive experience in customer experience management, business engagement, and strategic communications, currently serving as a Business Engagement Manager at Nationwide Building Society since September 2016, where responsibilities have included roles in responsible business management and performance analysis. Prior to this, Jeanette was a freelance marketing consultant and project manager for Energist UK and Gingernut Creative. A notable career phase included a tenure at Shell International Ltd from 2003 to 2013, where management of global change communications and brand communications spanned roles involving stakeholder engagement and the development of internal communication strategies, earning two special recognition awards for contributions to global change programs. Jeanette holds a BSc in Anthropology from Goldsmiths, University of London, as well as a Post-Graduate Certificate in Education from the University of Gloucestershire.

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