Carolina Castells

Carolina Castells has a diverse work experience spanning various roles and companies. Carolina started their career at Indiana University Bloomington as a Voice Department Office Coordinator, where they worked from an unspecified date in 2005 until 2010. In 2012, they joined Senior Helpers as a Client Services Manager, a position they held until June 2014.

Carolina then transitioned to the Natural Resources Defense Council (NRDC) and progressed through several positions. Carolina started as a Major Gift and Grants Management Assistant: Temporary in July 2014, and then became a Grants Management Assistant in July 2015. From September 2017 to September 2018, they worked as a Donor Systems Associate before being promoted to Donor Systems Senior Associate, a role they held until September 2020. Carolina then served as a Donor Systems Manager from September 2020 to June 2021. Currently, they hold the position of Salesforce Administrator at NRDC, starting in June 2021.

Throughout their career, Carolina Castells has gained expertise in coordinating and managing office operations, client services, donor systems, grants management, and Salesforce administration.

Carolina Castells earned their Bachelor's degree in Voice and Opera from the University of Miami, where they studied from 2001 to 2004. Carolina then pursued further education and obtained a Master's degree in Voice and Opera from Indiana University Bloomington, where they attended from 2005 to 2010.

In addition to their academic achievements, Carolina has obtained several certifications from Salesforce. Carolina is a Salesforce Certified Nonprofit Cloud Consultant, having acquired this certification in November 2022. Carolina also holds the Salesforce Certified Administrator (SCA) certification, which they obtained in April 2022. Carolina has additional certifications, including Marketing Cloud Email Specialist, Salesforce Certified Data Architect, and Salesforce Certified Platform App Builder, although the specific dates for obtaining these certifications are not provided.