Antonio Picerno

Antonio Picerno is an experienced IT professional with a comprehensive background in IT engineering and support. Currently serving as the IT Engineering Workforce Lead and Head of IT Operations Engineering at NatWest Group, Antonio oversees cloud services operations, manages budgets, and ensures efficient resource allocation. Previously, at Worldpay, Antonio held roles including Senior Gateway IT Support Manager, where responsibilities included leading teams to meet service agreements, planning system releases, and driving strategic customer support initiatives. Antonio’s early career features positions as a Web Software Developer and .Net Developer, supplemented by an advanced apprenticeship in IT and various technical certifications. Antonio's educational background includes multiple Microsoft certifications and degrees in multimedia communication and web engineering.