Jessica Sutherland

Jessica S. is an experienced professional currently serving as the Portfolio Management Office Lead at NatWest Group since September 2017, where Jessica oversees the governance and reporting of change programmes within Fraud Transformation. Previous roles at NatWest include Digital Product Lead, focusing on digital security management for Retail Banking, as well as Digital Product Manager, responsible for the customer experience in the development of the Bank of the Future. Additional experience includes serving as the Risk Oversight Manager for Digital Banking and Retail Banking Complaints, and as a Risk Graduate Trainee, where Jessica rotated through various risk functions. Prior to NatWest, Jessica completed a Marketing Internship at Thermo Fisher Scientific. Jessica holds a Master of Arts degree in Economics from Heriot-Watt University and completed A Levels at Sir John Deane’s Sixth Form College.