Vikas Mishra

Vikas Mishra is an accomplished professional with extensive experience in financial crime operations and performance management, currently serving as Director - Head of CDD Financial Crime Operations at NatWest Group since February 2012. In previous roles at IBM Global Process Services Ltd from August 2001 to February 2012, Vikas held various positions including Vice President of Operations and Senior Service Delivery Manager, focusing on delivery excellence and operational management. Vikas holds a Diploma in Prevention of Financial Crime from the International Compliance Association and a Bachelor of Commerce from Vinoba Bhave University, complemented by foundational education from De Nobili School.