Alfonso Ceceña is a seasoned professional in customer success and sales, currently serving as a Strategic Customer Success Manager at Nauto since June 2022. Prior experience includes roles at Convex as a Senior Manager of Customer Success and at Verizon Connect as a Strategic Customer Success Manager, where Alfonso managed high-profile accounts and implemented new products. With a background in both account management and sales, Alfonso has effectively engaged with enterprise clients at companies such as Southern California Edison and Southwest Gas, utilizing telematics solutions to enhance sales and productivity. Previous positions include account executive roles at SmartDrive Systems, where expertise was applied in the construction, utilities, government, and transit sectors, and a customer support supervisory role at Spireon, Inc. Alfonso began a career in real estate and mortgage consulting, demonstrating versatility and a strong commitment to client satisfaction across various domains.
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