Sara Gardinier

Sara G. is a seasoned professional with extensive experience in product management and customer support across various organizations. Most recently, Sara served as an Ecommerce Product Manager at W. W. Norton & Company, Inc., where strategic initiatives focused on enhancing in-house eCommerce tools and reducing manual metadata entry. Prior to this, Sara worked at Research Square Company, where significant contributions included leading product strategies for aje.com, overseeing a unified rewards program, and establishing a Customer Success function. With a background that began at JCPenney and spanned roles in customer service and management, Sara combines a strong foundation in retail merchandising and business with a focus on creating user-friendly and efficient systems to enhance customer experiences. Education includes a Bachelor of Science in Retail Merchandising, Business, and Psychology from Ohio University.