Alicia Vesey

Alicia Vesey is a contract specialist at the Naval Sea Systems Command since October 2024, bringing a diverse background in customer experience and business support from Santander Bank, where roles included Sr. Specialist in Customer Experience, Business Operations Analyst, and Sr. Representative in Business Service. Alicia's experience encompasses training agent teams, enhancing customer satisfaction, and supporting small business clients, particularly during the Paycheck Protection Program rollout. Prior experiences also include research support at the College of the Holy Cross and work as a project assistant with the Rhode Island Department of Health. Educational achievements include a Negotiation Certificate and an MBA Certificate from The London School of Economics and Political Science, along with a BA in Psychology and a Business Fundamentals Certificate from the College of the Holy Cross.