Sojeong Kim is a Technical Account Manager at NAVER Cloud since August 2020, providing technical support to enterprise customers, particularly in the healthcare, gaming, and financial sectors. Responsibilities include addressing customer inquiries, collaborating with engineering teams to resolve issues, and implementing customer support programs. Prior to this role, Sojeong worked at IBM from January 2014 to August 2020 as a Systems Management Specialist, offering technical support for various IBM hardware and software products. Sojeong holds a Bachelor's Degree in Multimedia Science from Sookmyung Women's University, completed in 2014.
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