Jeff Ford is the Vice President of Strategy & Operations Support at Navient, where they oversee strategy and operational support functions across various business areas. With almost 20 years of experience in the financial industry, Jeff has a proven track record in business transformation and change management that drives efficiency and bottom-line impact. Prior to their current role, Jeff held several positions at Sallie Mae and Navient, including Managing Director of Analytics & Compliance and Senior Director of Performance Analytics, where they implemented strategies that significantly improved operational effectiveness and revenue growth. Jeff is pursuing a Bachelor of Science in Sales and Sales Management at Purdue University and an MBA in Finance from Butler University.
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