Sharon Dawson

Sharon Dawson is a skilled Customer Service Representative at Navient since March 2023 and has been serving as a Talent Assessment Specialist at Randstad since September 2015. In the role at Randstad, Sharon contributed to a substantial account generating $9.2 million, evaluated candidate assessments for AT&T staffing, scheduled interviews, conducted phone screenings, and clarified the AT&T interview process for candidates. Prior experience includes working as a Fraud Analyst at Bank of America from February to July 2015, where responsibilities involved monitoring accounts for fraudulent transactions, verifying transactions with cardholders, and achieving the highest daily performance metrics within the team. Sharon's educational background includes participation in Year Up United and completion of high school general studies at multiple institutions.