Danielle Giglio-Karl

Danielle Giglio-Karl is a seasoned Customer Success Manager with extensive experience in client relationship management across multiple prestigious technology firms. Currently serving as a Customer Success Manager at Navisite since December 2023, Danielle acts as a key resource and advocate for customers, facilitating effective communication and timely resolution of issues. Previously, Danielle held similar roles at Rackspace Technology, focusing on strategic accounts, and New Relic, where collaboration with teams ensured customer goals were met. The career at CA Technologies spanned nearly two decades, including roles in customer success and production management, with a strong emphasis on sales support and account management. Danielle holds a Bachelor of Arts in Psychology from St. Joseph's University New York and an Associate's degree from Suffolk County Community College.